Frequent questions
Find answers fast — or reach out to support.
- TEST DESCRIPTION ENGLISH
- Yes. Creating an account, building your profile and searching for a spouse are free. If paid features are offered in future, they will be clearly marked before you use them.
- No. Mizwaj is for people seeking marriage. Members join with that intention, and using the platform for casual acquaintance or friendship is not permitted.
- You may join if you are legally able to marry and to enter into a binding agreement where you live, and if you are searching with the intention of marriage. Accounts found to be false or misleading may be suspended.
- Your profile may be visible to other members, subject to the privacy settings available to you. You choose what to publish, so please do not add anything you would not want another member to see.
- A photo is not required to create an account. Many members prefer profiles that include one, but the choice of what to share, and with whom, remains yours.
- You can send a message or a request through the platform once your account is active. Please keep the first contact respectful and appropriate to a marriage search.
- Use the report option available on a member's profile or in the conversation. Reports are reviewed, and accounts may be restricted or removed where our rules have been broken.
- We use automated checks to identify fraud, impersonation and abusive behaviour, and we act on reports from members. No system catches everything, so please never send money, identity documents or passwords to another member.
- We use it to run the service, suggest suitable matches, support you and keep the platform safe. We do not sell your personal information. The full details are in our Privacy Policy.
- You can close your account at any time from your account settings. Some information may be kept afterwards where it is needed for security, fraud prevention or legal reasons, as explained in our Privacy Policy.
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