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Privacy policy

How we collect, use and protect your data.

Privacy Policy

Last Updated: September 16, 2026

This Privacy Policy explains how Mizwaj collects, uses, shares and protects information when you access or use our Service. Mizwaj is a marriage-focused platform, and the information you share here is personal by nature. We treat it that way.

By using the Service, you agree to the practices described in this Policy. If you do not agree, you should not use the Service.

1. Information You Provide

You provide information directly when you register and use the Service. Depending on the features you use, this may include:

  • Account details such as your name or username, email address, password and phone number.
  • Profile information such as age, gender, marital status, location, language, education, occupation, religious practice and the preferences you set for a prospective spouse.
  • Photographs, videos and any other media you choose to upload.
  • Messages, requests and other content you exchange with members through the Service.
  • Information you submit when you contact support, report a member, or respond to a survey.

You decide what to put in your profile. Please do not publish information you would not want another member to see.

2. Information Collected Automatically

When you use the Service, some information is collected automatically, which may include:

  • Device and technical information such as device type, operating system, browser, language settings and identifiers.
  • Log information such as IP address, access times, pages or screens viewed, and actions taken in the Service.
  • Approximate location derived from your device or network, where you have permitted it or where it is needed to provide a location-based feature.
  • Information from cookies and similar technologies, as described in our Cookie Policy.

3. Why We Use Your Information

Mizwaj uses information for purposes including:

  • Creating and managing your account.
  • Operating, maintaining and improving the Service.
  • Suggesting members who match the preferences you have set.
  • Enabling communication between members.
  • Providing customer support and responding to your requests.
  • Detecting, investigating and preventing fraud, impersonation, abuse, spam and other prohibited conduct.
  • Protecting the safety of members and the security of our systems.
  • Measuring performance and understanding how the Service is used.
  • Meeting legal, regulatory and enforcement obligations.

4. What Other Members Can See

Your profile and the information in it may be visible to other members of the Service, subject to the privacy settings available to you.

Anything you send to another member should be treated as disclosed to that person. Mizwaj cannot control what another member does with information you choose to share with them, including screenshots, copies or forwarding.

Please exercise the same care you would when meeting someone through any other introduction, and avoid sharing financial details, identity documents or passwords with other members.

5. Sharing With Third Parties

Mizwaj does not sell your personal information.

We may share information with:

  • Service providers who operate on our behalf, such as hosting, storage, delivery, analytics, payment, communications and security providers, and who are permitted to use it only to provide those services.
  • Law enforcement, regulators, courts or other authorities where we reasonably believe disclosure is required by law or necessary to protect the rights, safety or property of Mizwaj, our members or the public.
  • A successor entity in connection with a merger, acquisition, reorganization or sale of assets, subject to this Policy or a policy that is materially consistent with it.

6. Security

We use technical and organizational measures intended to protect personal information against unauthorized access, disclosure, alteration and loss. These include access controls, encryption in transit, and monitoring for suspicious activity.

No method of transmission or storage is completely secure, and we cannot guarantee absolute security. Keeping your password confidential is an important part of protecting your own account.

7. Retention

We keep personal information for as long as your account is active and for as long afterwards as is necessary to provide the Service, resolve disputes, prevent abuse, and comply with our legal obligations.

Some information may be retained in backups or in records required for security, fraud-prevention or legal purposes after your account is closed.

8. Your Choices and Rights

Depending on where you live, you may have rights over your personal information. These may include the right to:

  • Access the information we hold about you.
  • Correct information that is inaccurate or incomplete.
  • Delete your account and the information associated with it.
  • Object to, or ask us to restrict, certain processing.
  • Receive a copy of certain information in a portable format.
  • Withdraw a consent you previously gave, without affecting processing already carried out.

You can edit much of your information directly in your profile settings, and you can close your account at any time. To make a request about your rights, use the contact methods made available through Mizwaj.

9. Children

The Service is not directed to children. You may use Mizwaj only if you are old enough to marry and to enter into a binding agreement under the law that applies to you. If we become aware that we have collected information from someone who is not eligible, we will take reasonable steps to delete it.

10. International Transfers

Mizwaj operates internationally, and information may be processed and stored in countries other than the one you live in. Where that happens, we take steps intended to ensure the information continues to be protected in a manner consistent with this Policy.

11. Cookies

Cookies and similar technologies are described separately in our Cookie Policy, which forms part of this Policy.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in the Service, technology, or legal requirements. The updated version becomes effective when posted unless a different effective date is stated. Where changes are significant, we will take reasonable steps to bring them to your attention.

13. Contact

For questions about this Privacy Policy or about how your information is handled, please use the contact methods made available through Mizwaj.